OUR SERVICES
Frequently Asked Questions.
General Questions
DevilYou Chocolates are handcrafted with real food ingredients like nuts, seeds, and spices with minimal artificial colours or flavours. They are tasty, healthy, and affordable.
All our chocolates are manufactured at the workshop of DEMASS CHOCOLATES located in Kolkata under strict hygienic conditions.
Yes, our chocolates cater to all age groups and dietary needs, including options for children, adults, and seniors, even for those who are suffering from Diabetes, Obesity, Stress, Anxiety, Depression, Anaemia, and Immunodeficiency Disorder.
We use minimal artificial colour or flavour, relying more on natural ingredients to enhance flavour and quality. For example, we use turmeric for golden yellow colour and cardamom or saffron for flavour in fusion chocolates. However, in cases of specific customer requirements, we use food-grade colours.
Health and Dietary Concerns
Yes, we have a range of zero-added-sugar options available in chocolate bars and pre-mix hot chocolates in varying shapes (bar, pouch, jar, sachet), weights (1 kg, 500 gm, 250 gm, 200 gm, 55 gm, 38 gm, 25 gm), and varieties (Chock Rock, Coffee Date, Crispy Crunchy, Cunning Cranberry, Monster Munch, Nutty Nuts). We use Maltitol (also known as INS 965), the sugar alcohol and stevia that has 75–90% of the sweetness of table sugar, but half as calorific.
Yes, we have healthy, low-calorie chocolate options for people managing their weight. All our zero-added-sugar chocolates are low in carbs, making them ideal for those following a ketogenic diet or trying to control obesity or weight management issues.
Infused with dried cranberries, figs, dates, and raisins, DevilYou Ironically Yours is specifically designed to boost iron levels and hence, suitable for individuals with Anaemia. Crafted with premium ingredients, this chocolate offers a delicious way to satisfy your sweet tooth while contributing to your daily iron intake – an ideal choice for those looking to balance taste and nutrition.
Yes, our Davo and Rim Rock range of dark chocolates can have a positive impact on mood and mental health, and may help with stress, anxiety, or depression, in several ways:
- Polyphenols: Cocoa contains polyphenols, which can reduce stress and anxiety and help keep cells healthy because of its antioxidant properties.
- Endorphins: Chocolate triggers the release of endorphins – the neurotransmitters released by the pituitary gland and hypothalamus in the brain, which as natural hormones, can alleviate pain, lower stress, improve mood, and enhance the sense of well-being.
- Serotonin: Chocolate helps the secretion of more serotonin, also known as 5-hydroxytryptamine (5-HT) that is produced in the brain and the gastrointestinal tract from the essential amino acid tryptophan obtained from food. Serotonin is the chemical messenger that plays a key factor in mood regulation and also helps regulate sleep and wake cycles.
- Cortisol: Dark chocolate can regulate cortisol, also known as the “stress hormone”, as it is released when the body experiences stress. Cortisol is produced by the adrenal glands located on top of the kidneys. The pituitary gland, located in the brain, regulates how much cortisol the adrenal glands release
- Caffeine: Caffeine can stimulate dopamine, a brain chemical that can reduce anxiety, elevate mood and enhance motivation levels. A study (https://shorturl.at/ZUlAD) found that low doses of caffeine can significantly reduce anxiety and elevate mood. Another study (https://shorturl.at/iNsPn) found a significant positive relationship between the levels of caffeine consumption and perceived stress.
- Brain function: Cocoa contains flavonols and antioxidants that can improve blood flow to the brain.
A 2019 study (https://shorturl.at/80s1K) conducted by researchers at University College in London found that dark chocolate consumption has a strong beneficial impact on mood and mental health and can significantly reduce depressive symptoms. A more recent study in 2022 (http://bit.ly/3ZiE48h) found that dark chocolate can help reduce negative emotions by changing the composition of bacterial species in the intestines.
Product Range and Ingredients
We offer a wide range of products, including:
- Chocolate Bars
- Big Bar: Blueberry Bliss, Buttery Scotch, Chock Rock, Coffee Date, Crazy Cappuccino, Crispy Crunchy, Cunning Cranberry, Light Dark Marble, Monster Munch, Moody Mango, Nutty Nuts, Super Strawberry, Tangy Orangy, The Share Bar, White Witch
- Jumbo Bar: Blueberry Bliss, Buttery Scotch, Chock Rock, Coffee Date, Crazy Cappuccino, Crispy Crunchy, Cunning Cranberry, Light Dark Marble, Monster Munch, Moody Mango, Nutty Nuts, Pineapple Passion, Super Strawberry, Tangy Orangy, White Witch
- Medium Bar: Blueberry Bliss, Chock Rock, Crispy Crunchy, Cunning Cranberry, Milk, Monster Munch, Moody Mango, Nutty Nuts, Pineapple Passion, Super Strawberry, Tangy Orangy, White Witch
- Card Bar: Buttery Scotch, Chock Rock, Coffee Date, Crazy Cappuccino, Crispy Crunchy, Cunning Cranberry, Light Dark Marble, Melting Mint, Nutty Nuts, White Witch
- Cube Bar: Blueberry Bliss, Buttery Scotch, Chock Rock, Coffee Date, Crazy Cappuccino, Crispy Crunchy, Cunning Cranberry, Light Dark Marble, Melting Mint, Milky Silky, Monster Munch, Moody Mango, Nutty Nuts, Pineapple, Super Strawberry, Tangy Orangy, White Witch
- Dark Chocolate Bar: Davo (100 gm 46.5% Cocoa, 50 gm 72% Bar Cocoa), Rim Rock (200 gm Pack, 100 gm Pack, 35 gm Pack)
- Mini Dinky Bar: Blueberry Bliss, Buttery Scotch, Chock Rock, Coffee Date, Crispy Crunchy, Cunning Cranberry, Milky Silky, Moody Mango, Nutty Nuts, Super Strawberry, Tangy Orangy, White Witch
- Hot Chocolate Pre-mixes (in the pouch, jar, and single-serve sachet options): Cinnamon Latte, Creamy Italian, Creamy Mocha, Sugar Free, Turmeric Latte
- Liquor Chocolates: Badass Brandy, Bloody Rum, Vodka Viking, Wicked Whiskey
- Small Ball Chocolates
- Sugar Free Chocolates: Chock Rock, Coffee Date, Crispy Crunchy, Cunning Cranberry, Monster Munch, Nutty Nuts
- Health Chocolates: Immunity Booster, Ironically Yours, Turmeric Treat
- Boutique Chocolates: Fun Paan, Gold Coin, Killer Kiwi, Lolly Pop, Royal Rashomalai, Choco Mishti, Kesar Pista Elaichi, Ruby Rose, Soft Heart, Sweet Heart Caramel, Thandai Thrill
- Customized Gifting Packs: Gift pack of chocolates designed as per the customers’ choice
Yes, our products include real dried fruits like mango, orange, blueberry, cranberry, strawberry, and nuts like almonds, peanuts, pistachios and cashews.
We incorporate spices like turmeric, cinnamon, cardamom, gooseberry powder, fennel seeds, basil leaves, nutmeg and saffron for unique flavour and health benefits.
Chocolate flavours are a matter of personal preference. If you’re one for experimentation, we recommend you try some of our unique flavours such as the Rim Rock or Rashomalai. If you enjoy bitter and fruity notes, try the 72% dark chocolates such as Davo Cranberry or Davo Coffee Date. If you prefer something milder and creamier, try our range of milk chocolates that will not disappoint you. And if you wish to enjoy the sweet rush of chocolates, start with our Blueberry Bliss bar and then move on to Moody Mango and White Witch bars.
Yes, we offer personalised and corporate gifting solutions. Currently, we have 70+ corporates as our gifting clients.
Packaging and Storage
Store them in a cool, dry place away from direct sunlight and strong odour.
The shelf life varies by product ranging from 4 to 18 months, as certified by the government-approved lab.
Yes, we strive to use sustainable and eco-friendly packaging wherever possible.
Ordering and Delivery
You can purchase from our website, www,devilyouchocolates.com/shop. You may also access @devilyou.chocolates on Facebook, Instagram, and YouTube or WhatsApp to 9874300413 or use the Digital Catalogue link https://wa.me/c/919874300413
You may make payments in any one of the following ways:
- Net Banking
- Debit Card
- Credit Card
- UPI
Yes, we offer nationwide delivery via our logistics partner. Shipping fees depend on your location and the weight of the consignment. The time of delivery depends on your location.
Yes, you will receive a tracking link once your order is dispatched.
We do our best to ensure that you receive the bar in the best possible condition for consumption. However, due to India’s high summer temperatures or longer logistical routes, the bars may sometimes reach you in a soft manner or slightly melt. Refrigerate the same for 5 to 10 minutes before opening the packs and you are good to go.
Absolutely! For bulk or corporate gifting options, mail your requirements to contact@devilyouchocolates.com. Our sales team will follow you up.
For cancellations, mail to contact@devilyouchocolates.com within 2 hours of placing your order. For details, please refer to Cancellation, Returns & Refunds Policy.
Customer Support
You can reach us through our website’s Contact Us page or email us at contact@devilyouchocolates.com.
Yes, the orders can be cancelled within 2 hours of placement by contacting our support team. Cancellations after dispatch are not permitted as we prioritize timely delivery of fresh, handcrafted chocolates. Please check our Cancellation, Returns & Refunds Policy for details.
Due to the perishable nature of our chocolates, returns are not accepted. Please check our Cancellation, Returns & Refunds Policy for details.
You may ask for a refund if you received a damaged or incorrect product by contacting us immediately upon reception at contact@devilyouchocolates.com. Our team will review each claim and if approved, you’ll be automatically refunded on your original payment method within 10 business days to your original payment method. Please check our Cancellation, Returns & Refunds Policy for details.
Yes, we are happy to discuss customisation for specific dietary needs. Please reach out to us for details.
Yes, we offer customisation as per the customer requirements.
Yes, we are happy to select your choice of chocolates and packaging for your gift box, so that you can gift for specific occasions like marriage anniversaries, birthdays, festival celebrations, etc.
You may also contact us for corporate gifting. We have around 70 corporate tie-ups, where we provide customised gifting solutions including employee birthdays, office celebrations, and festive packs for vendors and clients.
Yes, we offer discounts and promotions. Kindly sign up for our E-mail/WhatsApp list to receive news on special offers.