Shipping and Delivery

Shipping and Delivery

At DEMASS CHOCOLATES, we aim to ensure that every DevilYou chocolate order reaches you fresh, intact, and timely. Here’s what you need to know about our delivery process:

 

  1. Delivery Locations:

We offer nationwide delivery via our logistics partners. Please check availability for your area at checkout.

 

  1. Shipping Charges:

Shipping fees depend on your location and the weight of the consignment.

 

  1. Order Processing:

Orders placed before 2 PM are processed the same day. Post 2 PM, they will be processed the next business day. All orders are dispatched within two business days from our warehouse after receiving them, 

 

  1. Delivery Timelines:

The time of delivery depends on your location. We work with reliable delivery partners to bring your chocolates swiftly and securely.  The order will be delivered by our logistics partners in 3-10 working days, or more depending on the delivery location. However, due to unforeseen circumstances, we do not hold complete control over the delivery support and therefore, cannot be responsible for unplanned delays or mishandling of packages.

Shipping estimates for your order may increase during Public Holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing /delivery during peak season or before major festivals (e.g., Durga Pujo, Diwali, Christmas, etc.).  

Kindly note that once the package has been shipped and dispatched from our end, we are not held accountable for any customs, natural occurrences, air, and ground transportation strikes, or delays 

 

  1. Packaging and Freshness:

All orders are carefully packed to maintain the freshness and quality of your handcrafted chocolates during transit.

 

  1. Tracking Your Order:

Once shipped, you will receive a tracking link to monitor your delivery.

 

  1. Questions or Issues?

We reserve the right to change our shipping methods and implement them at any given time without notice. 

 

  1. Questions or Issues?

We’re here to help! For any questions or issues, please contact us at contact@devilyouchocolates.com.

 

Explore our delicious range of handcrafted chocolates and place your order today for a sweet and healthy treat delivered to your doorstep!